Dom not updating the low of day and time & sales red background

[chartlearner]

Hi,

All of a sudden my time and sales shows the background as red and the dom bar that shows low of day is not moving to the new low? Everything else is working fine.

[NinjaTrader_Ben]

Hello,

This is a known issue that has surfaced today with the Zen-Fire data feed. We are in touch with them to determine when it will be resolved.

[chartlearner]

yes, I have zenfire. I hope they clear it up soon

[chartlearner]

Hey guys,

same bs again. whats goin on?

[NinjaTrader_Ben]

Hello,


Zen-Fire change an event that they normal send to us that updates this information. We are currently working with Zen-Fire to resolve this issue as soon as possible.

[ghoti]

Any update on this problem?

Thanks

[NinjaTrader_Ben]

Hello,


No, not at this time. Sorry.

[ghoti]

Any progress on this issue? I've noticed that it doesn't occur on data from the Eurex Exchange, it works fine there.

[NinjaTrader_Ben]

Hello,


Sorry, not at this time. Please check back in about a week.