Cannot open Ninjatrader Platform

[gabrielle]

Every time I try to get in, this problem only shows me and I try remouve the platform without a result

[NinjaTrader_ChelseaB]

Hello gabrielle,

The error indicates that NinjaTrader is still running.

Ensure NinjaTrader is fully closed

• Right-click the Windows Task Bar -> select (Start) Task Manager
• Select the Processes tab -> click the Image Name column head to sort by name
• Find and select NinjaTrader.exe -> click the End Process button

It may be that a 3rd party or custom script in the workspace is preventing NinjaTrader from fully closing.

Below is a link to a forum post with steps to start without a saved workspace if you would like to test.

https://ninjatrader.com/support/forum/showthread.php?p=417633#post417633