Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

network connection error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    network connection error

    Hi support, For the last 3 days , I cannot use my demo ninatradet account because I am getting: login failed: network connection to the order routing system is unavailable". please help me to continue use the platform.

    #2
    Hello moncar,
    I will be following up with you in the support ticket you have submitted. For future reference this item commonly is resolved by a router and PC restart.


    To restart your router please do the following:

    Unplug the power source from your router
    Leave it unplugged for ~20 seconds
    Plug the power source back in
    Restart your PC
    Please allow your router to reboot properly before starting NinjaTrader.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by fx.practic, 10-15-2013, 12:53 AM
    5 responses
    5,404 views
    0 likes
    Last Post Bidder
    by Bidder
     
    Started by Shai Samuel, 07-02-2022, 02:46 PM
    4 responses
    95 views
    0 likes
    Last Post Bidder
    by Bidder
     
    Started by DJ888, Yesterday, 10:57 PM
    0 responses
    7 views
    0 likes
    Last Post DJ888
    by DJ888
     
    Started by MacDad, 02-25-2024, 11:48 PM
    7 responses
    159 views
    0 likes
    Last Post loganjarosz123  
    Started by Belfortbucks, Yesterday, 09:29 PM
    0 responses
    8 views
    0 likes
    Last Post Belfortbucks  
    Working...
    X