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Enable to connect to data base 'Data source=...'

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    Enable to connect to data base 'Data source=...'

    Hi

    NT7 made a hard stop run when i was on the strategic page, then when i restarted it, i have these message and it is impossible to connect again.

    First picture when i run NT7

    Second picture when i clic on "OK"

    Can you help ?

    Thx a lot
    Thomas

    #2
    Hello Thomas79,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2398081 " in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Comment


      #3
      Done Thank you

      Comment

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