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Win10 - Unable to connect to database

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    Win10 - Unable to connect to database

    I just installed NT7 on my new Win10 laptop. The install placed the usual files into C:\Users\gdstu\Documents\NinjaTrader 7. When I try to start NT7, I get an error which I attached (message is too long to type).

    I renamed NinjaTrader.sdf and started it again. NT created a new NinjaTrader.sdf file but showed the same error and shut down again. Please help me get this resolved.
    Attached Files

    #2
    Hello,

    NinjaTrader requires various Microsoft components to run, one of which is SQL compact Edition. Currently, you may not have SQL Compact Edition or possibly have the incorrect version of SQL Compact Edition installed.
    Please follow the below steps to ensure the correct version of SQL Compact Edition is installed on your PC.
    • Navigate to the Windows Control Panel
    • Add and remove software/programs
    • Uninstall any SQL Compact Editions you see, if none are present you may ignore this step and continue with the next step
    • Install latest SQL Compact Edition 3.5. SP2 which is available here: Download Here
    • Once you run the downloaded file it will ask you for a directory to extract the installer to. Point this to a temporary directory that you will be able to quickly locate later, such as the desktop
    • Navigate to the aforementioned directory in which the files have been extracted to
    • Run the file named SSCERuntime-ENU.exe in which you will want to extract to this directory once more (there will be two files)
    • SSCERuntime_x86-ENU.msi - Run this one first
    • SSCERuntime_x64-ENU.msi - No need to run this if you are on a 32 bit system, if you are on a 64 bit system you will also need to run this file, if you are not sure if you have a 64 bit system go ahead and run this file. If you are not using a 64 Bit operating system, the installer will cancel itself automatically
    • Follow the installation steps outlined in the installation wizard
    • Once installed you will need to restart your PC
    • You will now be able to launch NinjaTrader 7
    Let me know if I may be of further assistance.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Thanks, that did the trick. You should document this in your installation instructions or better yet, just bundle the correct version of SQL with your product.

      Comment

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