Last successful login was 05-Sep (UTC+8).
Login begins to fail on yesterday (08-Sep) and today (09-Sep).
Login begins to fail on yesterday (08-Sep) and today (09-Sep).
Attached Files
-
Hello Josh2018,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2269860" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
I look forward to your reply.
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