NT7 doesn't start at all.......No response to open initially.

[wahn2067]

NT7 doesn't start at all.......No response to open initially.

Here I attach the Config & Ul file

[NinjaTrader_EricB]

Hello,

Thank you for your post. I have removed your files from the forum because these contain personal information that is best if not shared publicly, nor do these files give us further information on what is occurring.


Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

Include ticket number 2247575 in the body of the email.

Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.

Once complete, you can delete these compressed folders.