Chart not working

[Austiner87]

Hi NT7 Support,

My chart is not displaying data for the current Emini contract. I am connected to NT Continuum, and I have the data series set to Default 24/7. Can you please help me understand why the data is not populating, thank you. screenshot below:

[NinjaTrader_EricB]

Hello,

Thank you for your note.

A reset of your instrument database should resolve this.

To reset your instruments please follow the steps below.

• Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
• Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
• Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.

Please feel free to write in with any additional NinjaTrader items we may assist with.

[danielgzz]

Hi, how can I reset the instruments in the 8.0.24.2 64-bit version?

There is no Data tab now, I only see a Market data tab in the Options.

Any help?

[NinjaTrader_EricB]

Thank you for your reply.


To reset your instruments in NinjaTrader 8, please take the steps below.

1. First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
2. Next, reset your instruments by navigating to the Control Center > Tools > Database Management
3. In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
4. Lastly, restart NinjaTrader for the changes to occur

Please let us know if we may be of further assistance.