Depth of market freezes!!!

[David Cerf]

At any given time my DOM freezes. I googled the topic and this is a well known costly defect in NT8. Please advise as this is an obvious and well known problem known by support for years. Hard to believe NinjaTrader would allow such a huge flaw that is absolutely imperative to trading just slide with nothing done. PLEAS FIX THE FREEZING DOM PROBLEM. YOUR DOM SHOULD WORK. I’ve seen others post that they simply don’t use the NinjaTrader DOM because it’s worthless. PLEASE ADVISE A SOLUTION. THX.

[NinjaTrader_ShawnB]

Hello David Cerf,

Thanks for your post.

Could you please send the log and trace from your platform to look further into this inquiry?

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put '2239686 Att Shawn', in the subject field and enable 'Log and trace files'.

Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.