Simulated Data Feed not working

[Austiner87]

Hi,

My simulated data feed doesn't seem to be working, strangely, the A/B order exchanges are populated on the chart trader. I took a snap of a chart and my control center below:

Thank you,
Todd

[Austiner87]

After looking at the chart again, I think it's something to do with my x axis - it is not showing any dates or times

[NinjaTrader_ShawnB]

Hello Austiner87,

Thanks for your post.

Could you please send the log and trace from your platform to look further into this inquiry?

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put '2239224 Att Shawn', in the subject field and enable 'Log and trace files'.

Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.

[Austiner87]

Hi Shawn, I just tried to send it, and I received this message:

[Austiner87]

Update - I tried sending it again, and it worked this time

[NinjaTrader_ShawnB]

Hello Austiner87,

Thank you for your reply.

Please use the default 24/7 session template to see simulated data outside of market hours.

• Right click in your chart and select Data Series.
• In the Data Series menu, set the 'Session Template' property to 'Default 24/7', then click OK.

Please let us know if we may be of further assistance.

[denimkaty]

Hi Shawn, I just tried to send it, and I received this message:

My simulated data feed doesn't seem to be working, strangely, the A/B order exchanges are populated on the chart trader. I took a snap of a chart and my control center below:

[NinjaTrader_ShawnB]

Hello denimkaty,

Thanks for your post.

Could you please send the log and trace from your platform to look further into this inquiry?

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put '2239224 Att Shawn', in the subject field and enable 'Log and trace files'.

Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.