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Problems with importing data
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Problems with importing data
Hello, I have bought data from Kibot and I try to import them into ninjatrader 7. They are in .txt format and I can import most of them, but when I try to import natural gas (NG), it gives me error : Unable to import file, instrument is not supported by repository. I have ticker NG in my instrument list already, and I have imported other tickers in same .txt format, so do not know why NG does not want to be imported? Any ideas please?Tags: None
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Hello, thank you for your answer. I read the forum, I can find Sim feed Start Price in the instrument Manager, but I still do not know what value to put there? I am trying to import 10 years of historical data, so have no idea which sim deed Start Price to have there? Any ideas?
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Hello,
Thanks for your reply.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[at]ninjatrader[dot]com with 'ATTN: Marco G' in the subject line and a reference to this thread in the body of the email so we can get this figured out for you.- Open your NinjaTrader folder under My Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments in your email.
- Once complete, you can delete these compressed folders.
I look forward to your response.Marco G.NinjaTrader Customer Service
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