NT7 crashing when trying to connect

[asiaexpat]

Hello NT7 crashing while connecting to cqg. Have a backup from a few hours ago--how to apply? I can open workspaces fine but crashes while connecting and only half charts showing data

[NinjaTrader_DrewO]

asiaexpat,


Per your request, to restore from a saved backup on a new PC, take these steps:

• Open NinjaTrader 7 on the computer you wish to restore to and disconnect from any open connections if applicable.
• Open the email with the backup file or connect the external storage and save the backup file to a destination of your choosing (I recommend the desktop as it is easy to find).
• Go to File > Utilities > Restore...
• Select the backup file you created from the location you saved it

I have also attached the Help Guide section and publicly available YouTube tutorial regarding backup and restore below:

Help Guide - http://ninjatrader.com/support/helpG...p__restore.htm

Youtube - https://www.youtube.com/watch?v=zGCp9ebpV1M

If the behavior persists after these steps, let me know.

[asiaexpat]

asiaexpat,


Per your request, to restore from a saved backup on a new PC, take these steps:

• Open NinjaTrader 7 on the computer you wish to restore to and disconnect from any open connections if applicable.
• Open the email with the backup file or connect the external storage and save the backup file to a destination of your choosing (I recommend the desktop as it is easy to find).
• Go to File > Utilities > Restore...
• Select the backup file you created from the location you saved it

I have also attached the Help Guide section and publicly available YouTube tutorial regarding backup and restore below:

Help Guide - http://ninjatrader.com/support/helpG...p__restore.htm

Youtube - https://www.youtube.com/watch?v=zGCp9ebpV1M

If the behavior persists after these steps, let me know.

I dont want to restore to another pc i want to fix the pc i am working on--how to restore?--what files should I move away before running restore function?

[NinjaTrader_DrewO]

asiaexpat,

You would have been given the choice to determine where the files are saved when creating the backup on the PC. By default these files will be placed under Documents -> NinjaTrader Backup. Each file would by default by given the name of the date it was created on.

[asiaexpat]

asiaexpat,

You would have been given the choice to determine where the files are saved when creating the backup on the PC. By default these files will be placed under Documents -> NinjaTrader Backup. Each file would by default by given the name of the date it was created on.

I know the backup file--i want to restore on the existing nt7 installation---should i rename the documents/ninjatrader 7 folder and move the config.xml file--then run nt7 and restore?

[NinjaTrader_DrewO]

asiaexpat,

You stated the following:

--Have a backup from a few hours ago--how to apply?

Are you stating that you have created a backup file and you'd like to restore from this file? If so, my previous instructions outline how to do this.

If not, what are you referring to when you mentioned a backup? When you state "restore" are you referring to reinstalling the platform on your PC?

[asiaexpat]

asiaexpat,

You stated the following:

--Have a backup from a few hours ago--how to apply?

Are you stating that you have created a backup file and you'd like to restore from this file? If so, my previous instructions outline how to do this.

If not, what are you referring to when you mentioned a backup? When you state "restore" are you referring to reinstalling the platform on your PC?

I have a backup file i created several hours ago. I want to restore without reinstalling nt7 from scratch. Your previous instruction tell how to restore on new pc-- want to restore on exixting pc

[NinjaTrader_DrewO]

asiaexpat,

To clarify, the same instructions would be used, but instead of getting the backup file from an external storage device you can locate it in the previously mentioned Documents -> NinjaTrader Backup folder.

• Go to File > Utilities > Restore...
• Select the backup file you created from the location you saved it
• Click "Open"

I have also attached the Help Guide section and publicly available YouTube tutorial regarding backup and restore below:

Help Guide - http://ninjatrader.com/support/helpG...p__restore.htm

Youtube - https://www.youtube.com/watch?v=zGCp9ebpV1M

[asiaexpat]

asiaexpat,

To clarify, the same instructions would be used, but instead of getting the backup file from an external storage device you can locate it in the previously mentioned Documents -> NinjaTrader Backup folder.

• Go to File > Utilities > Restore...
• Select the backup file you created from the location you saved it
• Click "Open"

I have also attached the Help Guide section and publicly available YouTube tutorial regarding backup and restore below:

Help Guide - http://ninjatrader.com/support/helpG...p__restore.htm

Youtube - https://www.youtube.com/watch?v=zGCp9ebpV1M

ok so it will just overwrite all my workspaces-scripts etc...?

got it working--some indicators were acting up---thx didnt need to restore from backup