Can't Send Mail

[b-rock]

Hi,

I'm using the "Testmail" function under the Misc. tab, and when attempting to send an email I get the following Error:

Failed to send email: Error connecting to server. 81.169.163.72





I've left the SMTP field blank for default.

[NinjaTrader_Jason]

Somehow NinjaTrader could not send the email, since it could not connect to the server. Please check for software, such as (corporate) firewalls, pop up blockers and anti-virus software, that could be blocking the connection.

[b-rock]

I don't have any of those things operating.

I don't know if this is relevant but when I type that IP address into my browser it can't connect either...

[NinjaTrader_Ben]

Hello,

Please input your ISP's SMTP server information. If you do not know this information please contact your ISP and ask them.

[b-rock]

Ok, I tried that, and no luck either.

I'm receiving the error:

Failed to send mail:503 #5.3.3 AUTH not available

[NinjaTrader_JoshP]

This is an error in getting authentication for your SMTP use. Please ensure you have SMTP information from your ISP along with the proper credentials to use it. You would put these inside the Tools->Options->Misc tab.

[mrlogik]

Hey,

I had a similar problem with my ISP and they're email. The solution I found is to code up my own Email function within NinjaScript.

You have to add this to the "Using" at the top of your code.

using System.Net.Mail;

Then this is the function

        public int SendMailLocal(String iToAddress, String iFromAddress, String iSubject, String iBody, String iSMTPClient, String iPort)
        {
            try
            {
                // To
                MailMessage mailMsg = new MailMessage();
                mailMsg.To.Add(iToAddress);

                // From
                MailAddress mailAddress = new MailAddress(iFromAddress);
                mailMsg.From = mailAddress;

                // Subject and Body
                mailMsg.Subject = iSubject;
                mailMsg.Body    = iBody;

                // Init SmtpClient and send
                SmtpClient smtpClient = new SmtpClient(iSMTPClient, Convert.ToInt32(iPort));
                System.Net.NetworkCredential credentials = new System.Net.NetworkCredential(iPort, iPort);
                smtpClient.Credentials = credentials;

                smtpClient.Send(mailMsg);
                return 1;
            }
            catch (Exception ex)
            {
                Print(ex.Message.ToString());
                return -1;
            }

An example function call is

int sendMailVerify = SendMailLocal("[email protected]", "[email protected]", "Test Subject", "Some test message", "mail.optonline.net", "25");

Let me know if you have any trouble.

mrLogik

[b-rock]

Hey thanks Mrlogic,

However I already did a bit of a workaround of my own by using a service called "authsmtp" which is an smtp mail relay service. It's working well, (for a small fee of course).

But thanks a lot for your suggestion, and let's hope it helps some others out here. I know when I searched there were a few cases of this problem without any fixes it seemed.

Cheers!

[mrlogik]

My solution won't cost anything if you get tired of using authsmtp :-)

have a nice day

[avanza]

Hi.
I tried your code but I can´t get it to work. I´m no "coder" so I made a strategy using wizzard. Then I tried to insert your code but couldn´t get it to work. The "using"-part I put in the begining of the script and the code in the end and last I put the "int sendMailVerify = SendMailLocal... ". Is this correct?