NT8 Freezing

[Angus7]

I've had problems all weekends with various tasks within NT8. Now my control panel is froze up & I've rebooted machine twice & still locked up.

Now what?

[NinjaTrader_EricB]

Hello Angus7,

Thank you for your post.

Glad to assist. This is usually an indication the workspace(s) in use are too CPU-intensive for your PC. I suggest applying our Performance Tips to your workspace, as they will be able to improve the behavior you're seeing.


http://ninjatrader.com/support/helpG...ance_tips2.htm

We look forward to assisting further.

[Angus7]

My CPU & Ram are running less than 25%. Now I can't even get into control center.

[NinjaTrader_EricB]

Thank you for your reply.

Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.


Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.

We look forward to your reply.