Market Replay Data

[moisess.toro]

Hi.

I want to download market replay data, but i have this error: "Error on downloading replay data: connnection to data server is busy or not available right now. Please try again later".

I uninstalled my ninja trader and installed this version: 2.0.50727.8762.

Could you help me?

Thank you

[NinjaTrader_ChrisSch]

Hello moisess.toro,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.

I look forward to your reply.

[moisess.toro]

Hi NinjaTrader_ChrisSch.

I found the error in my windows defender, thanks for your help!!