Chart problem 6N and CL only.

[selu72]

Hi. When I load the 6N and CL chart, they do not load, no candle appears. What is happening?. It only happens in 6N and CL. The instrument is correct. 6N (12-18) and CL (12-18). Thank you.

[NinjaTrader_PatrickG]

The current front month for 6N is 12-18, but the current front month for CL is not 12-18, it's 01-19. Please answer all of the following questions;

• What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.X)
• Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
• (For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.
• Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

[selu72]

The current front month for 6N is 12-18, but the current front month for CL is not 12-18, it's 01-19. Please answer all of the following questions;

• What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.X)
• Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
• (For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.
• Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

Hello. Solved the problem with CL.
I have version 7.0.1000.39.
I'm connected to Ninja Trader Continuum.
For the 6N I get the following message "NE6Z18 is not enable for real-time quotes and trading".

[NinjaTrader_PatrickG]

This usually means that you're not enabled for real time data for that instrument through your connected data provider. First, I'd reset your instruments to ensure it's not a local database issue:

• Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed
• Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK
• Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection

If the issue persists, please contact your broker/data provider to find out how to get real-time 6N data.