no history in log

[vit007]

My log dosnt show any order history (like today 3.30 am buy order) or even that autotrader was activated instead I get this strange message .. I did reinstall and reloaded all data but no changes ..????
Wonder what happening

[NinjaTrader_PatrickG]

CRITICAL — If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

After downloading your trace file, I removed the trace file you had included as this file can contain sensitive information.

What version of NinjaTrader 7 are you using? This can be found under Help -> About (Example: 7.0.1000.X)

Does the order appear in the Orders or Executions tab of the Control Center?

I'll need more of your files to do an accurate diagnosis of what occurred.

Please send me your log and trace files so that I may look into what occurred. You send me you files by going to the Control Center-> Help-> Mail to Platform Support.

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 1776584 ATTN Patrick G

[vit007]

Thanks for reply. I use NT 64 bit 7.0.1000.35 version ( just reinstalled ) same problem . My orders going thru and i can see them in executions window but nothing comes to Log .