Order did not Fill

[Yemmy]

Hello,

I'm using an ATM for my trades and noticed some of my orders were showing pending and never got filled and some were outrightly denied please why is this so. I have included an attachment for better illustration. Thanks

[NinjaTrader_Jason]

Hello Yemmy,

Orders in PendingSubmit cannot execute. Only when an order has an Accepted or Working status, the order resides at the broker/exchange and will execute as per market dynamics. Please note that NinjaTrader does not have any control on the execution of live orders - they execute per market dynamics.

When you submit an order in NinjaTrader, it will have a PendingSubmit status first which indicates the order has been sent from the NinjaTrader platform. Once the order arrives at the broker/exchange, a signal is sent back to NinjaTrader and the order status updates to Accepted or Working.

If you perform a disconnect/re-connect of Forex.com in NinjaTrader, do you still see these PendingSubmit orders?

[Yemmy]

Thanks, issue resolved