Unable to change accounts

[Genopv1]

My account is stuck on Sim101 and the buttoun is unresponsive. Any ideas?

[NinjaTrader_ChristopherJ]

Hello,

To be able to select your live account please ensure the following.

• You must have a live license key and it must be entered under Help> License Key. (If you are unsure if your license key is live or these steps do not resolve this, please send me your license key)
• Next connect to your broker by going to File> Connect and select your broker account.
• Last ensure Global Simulation Mode is not checked under the Control Center> File.

Now you should be able to select your live account in any account drop down menu.
Below I have provided a link to the Global Simulation Mode section of our help guide.

• http://www.ninjatrader.com/support/helpGuides/nt7/index.html?global_simulation_mode.htm

Please let us know if we may be of further assistance.

[Genopv1]

Global Sim

Hello and Thank you. That global sim button was the problem.
Thanks again