Ninjatrader application has stopped working
To test drive before going live, I have installed NT7 on my Windows 7 laptop and while executing NT7 (64-bit), and after clicking skip on the log-in screen, I get windows error message of "Ninjatrader application has stopped working" and NT7 does not start. I have Microsoft .NET Framework 4.7 installed on my laptop.
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Hello Samlam,
Thank you for your post.
Can you please email us your log & trace files so we can troubleshoot this behavior further? You can follow the steps below to manually attach your log & trace files to an email:- Open your NinjaTrader folder under My Documents
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder
- Send the 2 compressed folders as attachments to an email, which you can send to
platformsupport[AT]ninjatrader[DOT]com - Once complete, you can delete these compressed folders
We look forward to assisting you.
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