Not able to establish server connection

[Max.D]

hello,

here's the trace log requested by the system

[Max.D]

I 've attached an image that explains better what happens, when I try to launch Ninja

[NinjaTrader_Ben]

Hello,


Please shut down NinjaTrader then go into your security settings and allow NinjaTrader to access the internet.

If this does not resolve the issue please let me know.

[NinjaTrader_Jason]

Hello Max.D,

Upon reviewing your trace file you will need to uninstall/reinstall .NET. Please see the instructions below.

-Terminate any applications running on your PC
-Go to the Windows Control Panel
-"Add/Remove programs" for XP users or "Uninstall a program" for Vista users
-Locate Microsoft .NET Version 2.0 and uninstall
-Re-install .NET 2.0 at the link below.

http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5&DisplayLang=en

Note: Do not reboot your PC in between these steps as this can potentially create more issues that we are unfortunately not qualified to assist with.

[gregw]

Same Problem

I am having the same problem

I have uninstalled and reinstalled .NET

Still cannot onnect to license servers. Someone in the chat room emntioned there coud be any issue with a JAVA update but I cannot find the thread.

Meanwhile unable to connect

[NinjaTrader_Jason]

Could you please check for software, such as (corporate) firewalls, pop up blockers and anti-virus software, that could be interferring with the connection.

If you use a router in your internet connection setup, please connect your computer directly to your modem, bypassing the router, and check if this will allow you to connect to the license server.

[gregw]

This is the same configuration I have had for 2 years on this computer nothing has changed OTHER than an XP service pack upgrade
I am usng the same router, fire wall, antivirus that I have been

[NinjaTrader_Ben]

Hello,

Which version of .NET do you have installed? If you have 2.0 installed please use the link that was posted in post #4 below.

If you have .NET 3.5 installed please use this link to go back to 2.0:

http://blogs.msdn.com/astebner/archive/2008/08/01/8803442.aspx

[gregw]

I originally had 2.0
I uninstalled it and reinstalled 2.0 from the link you provided

[NinjaTrader_Ben]

Hello,

Did you modify your firewall settings to allow NinjaTrader to access the internet per post #3 below?

[gregw]

Microsoft firewall and Kaspersky are both set to allow NinjaTrader
Like I said have changed nothing.... this configuration has been working for 2 years until this morning

[NinjaTrader_Ben]

Hello,

Please send your log and trace files to support at ninjatrader dot com "attn: Ben" and reference this discussion. Also, include the license key you have entered in Help>License key in the email.