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A lot of issues with NT7

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    A lot of issues with NT7

    Hi,

    I have experienced some serious problems with NT7 since Friday (yesterday):

    1) Cannot open a new chart. The Data Series window would stay there and nothing happened. Can't do anything. It used to be that it takes a longer time to open, but this time it's just totally screwed up.

    2) Cannot exit the platform in the trading workspace. However I found I can switch to an empty workspace, the exit window would appear there, then I can exit.

    3) Cannot open chart properties (ctrl+T) in the trading workspace. If I switch to the empty workspace, again, the chart properties window would appear there, then I can do something and switch back.

    This is very annoying. I have tried to rebuild the trading workspace. At first all these problems went away, but at some point they would come back, even though the markets are closed today.

    Please help. Thanks,

    Jack

    #2
    Hello Jack,

    From the description, there is a possibility of an errant script that is causing unexpected behavior.

    If you create a new workspace and then begin to rebuild this, at first the behavior is not reproducible, is this correct?

    Does the issue become reproducible after adding a specific indicator?
    Chelsea B.NinjaTrader Customer Service

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