System does not transmit "Profittaker-" and "WorstcaseStop-" orders to the broker

[Bernhard Bilger]

Hello NT Team,

we have several trading computers and IB accounts. On Computer #2 we have an issue on a EURSGD Forex Strategy (NT7 connected to Interactive Brokers, TWS).
BUT:
- We trade the exact same Strategy (100% same code) on Computer #1 - there is no problem at all – hence, the strategy logic is right – it opens positions including stops and targets.
- In other Strategies on Computer #2 we trade EUR forex pairs and also SGD pairs without any issues (for instance EURUSD, EURJPY or AUDSGD).

The Screen shots in the attachment were done with the original live account on Computer #2, but with reduced position size for demonstration purpose.

Problem Description:
NT7 is opening a market position according to the open condition - It works, also in the TWS.
On the same time we are trying to send a limit order and a worst case stop order to TWS. It does not work. On the Simulator it works nicely, also in the Output window during the real position opening we can see the orders (see file)

We compared all settings of Computer #1 and #2 – in NT7 as well as in the TWS, all the same. All other strategies we trade do work on both computer #1 and #2. (Also NT7 and TWS)
Are there additional settings we have overlooked? Other possibilities?

Thanks for Your support,
Best Regards

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[NinjaTrader_Bertrand]

Thanks for the post Bernhard and welcome to our forums here - is the NT7 release and TWS build version the same on both setups? Recommended setup here would be NT7 R25 with IB TWS 944.3

Would you mind contacting us from the machine with the issue via Help > Mail to Support? We could then review the diagnostic trace / log files here for you.

Thanks,