Crash while loading data.

saltminer

Senior Member

Join Date: Apr 2008

Posts: 406
#1

Crash while loading data.

11-02-2016, 06:42 PM

Hi,
I'm getting some regular occurrences of a Ninja crash while loading data. There are details in the trace file; attached.

Cheers,
saltminer
Attached Files

trace.20161103.00005.txt (18.3 KB, 37 views)
Tags: None
NinjaTrader_DrewO

NinjaTrader Customer Service

Join Date: Aug 2014

Posts: 1790
#2

11-02-2016, 09:08 PM

Hello,

Thank you for contacting us to report this item.

I am seeing one Trace file was attached. However, there should be at least four more files for today in the Trace folder.

So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20161102XXXXX.txt'.

Drew O.NinjaTrader Customer Service
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