Control Center window size not saved?

[gubbar924]

I put together a quick workspace to test it again...
Luckily, all that its doing on my end is moving the CC window up 1 pixel and to the right 1 pixel. Its not a big deal, just an annoyance more than anything else.

[gubbar924]

it would help if I gave you what you actually asked for you

[NinjaTrader_JessicaP]

Thank you gubbar924 , this will help a great deal. Are you on a surface or tablet PC as well?

[gubbar924]

that info is for a desktop pc

[NinjaTrader_JessicaP]

Thank you both again for helping us attempt to reproduce this. There is just one more thing I would like to ask of you, so that we have a complete picture of what is occurring. Would either of you be willing and able to perform these steps?

• Make a copy of your UI.xml file with the date and time in the filename, e.g. UI.04NOV16.08.14.AM.xml
• Start Ninja, then shutdown Ninja
• Make another timestamped copy of your UI.xml file
• Start Ninja in safe mode (hold down the ctrl key while starting), then shutdown Ninja
• Make a third timestamped copy of your UI.xml file

If you could then send the three timestamped UI.xml files along with your workspace to platformsupport[at]ninjatrader[dot]com , referencing attn:ninjatrader_jessicap and 1595027 in the subject line of your e-mail, it would help us a lot seeing this on our end.

[NinjaTrader_JessicaP]

Thank you fbertram and gubbar924 for supplying these files.

While we will track these together, it appears that there may be different causes for this behavior on each of your systems. On fbertram's system it appears to be more closely related to Ninja's interaction with the touchscreen monitor, as Ninja is consistently sending the same window dimensions out. On gubbar924's system this may be more closely related to Ninja, as Ninja is sending smaller dimensions out.

I will be attempting to reproduce this on my end and will follow up with more information as it comes in. Thank you for helping to improve NT8.