tried logging onto my live account for the first time in NT8, got an error message: unspecified error occurred, please contact support desk. i followed the online instructions for connection to NY continuum with no success.
-
Please send me your log and trace files so that I may look into what occurred.Originally posted by rexsole View Post
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 1577289 ATTN Patrick G
Please also include a link to this forum post.
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
0 responses
24 views
0 likes
|
by kinfxhk
07-13-2026, 10:18 AM
|
|||
|
0 responses
14 views
0 likes
|
by kinfxhk
07-13-2026, 09:50 AM
|
|||
|
0 responses
20 views
0 likes
|
by kinfxhk
07-13-2026, 07:21 AM
|
|||
|
0 responses
19 views
0 likes
|
by kinfxhk
07-11-2026, 02:11 AM
|
|||
|
0 responses
135 views
0 likes
|
by SalmaTrader
07-07-2026, 10:26 PM
|
Comment