Unable to connect to DB

[kalamees]

Hi

Ninjatrader worked fine, but it crashed and after crash I get this message:

Unable to connect to DB: SQL Server Compact made an unsupported request to the host operating system. [ 2914,GetFileDACL,GetFileSecurityW ]

Tried to install sql server compact but it didnt help

[NinjaTrader_RileyS]

kalamees, thank you for writing in.

So that I may investigate this further, please send me your log and trace files via email.

You can do this by going to the Control Center-> Help-> Mail to Platform Support.

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following in the body of the email: ATTN: RileyS.

[kalamees]

I cant get nt to work. It gives me the error and shuts down. Maybe i can add them manually to this thread. But where i can find them

[NinjaTrader_RileyS]

kalamees, thank you for your reply.

I wouldn't advise adding the diagnostic files to this thread which could contain sensitive information.

Is there a full error message?

As a troubleshooter, please rename your database -- you can rename your database by following the steps below.

• Shutdown NinjaTrader and Go to the Start Menu
• Select My Documents--> NinjaTrader 7--> DB--> NinjaTrader.SDF.
• Right click on NinjaTrader.SDF and select "Rename." *Name it "OLDNinjaTrader.SDF."
• Then restart the software and NinjaTrader will create a fresh database file to use
• Unfortunately the following items stored in the old database will be lost - ATM Strategy templates, Session templates, Instrument Lists / Custom Instruments, historical trade execution data, saved Strategy Analyzer backtest results