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Vendor Licensing - Minor Bug

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    Vendor Licensing - Minor Bug

    This is what happened to me today:

    I entered a few customer licenses via the NT8 vendor licensing module. By mistake I copied some of them with a blank in the end. Later in the day I had a few customer complaints that the licenses were not working. Therefore I checked the licenses on a different machine via the NT7 vendor licensing module. All licenses were shown correctly and I told my customers that they were active.

    In fact they were not active.

    Once I edited them via NT7 I discovered the blank and tried to remove it. This was impossible. I could not remove the flawed licenses with NT7.


    Conclusion:

    It is important that NinjaTrader 8 also performs a check for a blank in the end, as does NinjaTrader 7. In this case NinjaTrader 8 should refuse to accept the license in order to prevent that a false license with a blank in the end is entered.

    #2
    Hello Harry,

    Thank you for your post.

    I will forward your suggestion to development.

    Comment


      #3
      I have inadvertently entered pasted licenses with a trailing blank space into the NT7 module and had the license fail too. Since when is there a blank space check in NT7?
      eDanny
      NinjaTrader Ecosystem Vendor - Integrity Traders

      Comment


        #4
        At first glance a blank space check seems simple to add. I'll look to get it done and come back if there is a complication.
        BrettNinjaTrader Product Management

        Comment


          #5
          I discussed blank space stripping with development and ended up adding it to our SFT with ID: 1541. Reason is that in principle we don't do any input white space stripping in the application and we preferred to not 'quick' fix a single case but instead apply it consistently throughout the application which is something we'll review if we should be doing that once out of beta.

          Thanks for bringing it up.

          -Brett
          BrettNinjaTrader Product Management

          Comment

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