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Chart Freeze

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    Chart Freeze

    I have three charts open: EURUSD, GBPUSD and USDJPY.

    The GBPUSD chart froze in place for some reason at 7:59. Actual time was 11:07. The ask and bid numbers were changing in chart trader however.

    The other two charts were fine.
    Attached Files

    #2
    Hello Segwin,

    Thank you for your post,

    To test, please right click in the chart and select "Reload All Historical Data."

    If you still see the same, please let me know what data provider you're using along with what time zone your PC is set to.

    We look forward to assisting further.

    Comment


      #3
      Originally posted by NinjaTrader_EricB View Post
      Hello Segwin,

      Thank you for your post,

      To test, please right click in the chart and select "Reload All Historical Data."

      If you still see the same, please let me know what data provider you're using along with what time zone your PC is set to.

      We look forward to assisting further.
      I shut NT down & restarted it and all seems to be OK. If it happens again I post here.

      Thanks.

      Terence

      Comment


        #4
        Hello Segwin,

        Another note I wanted to mention on this topic; there are limitations regarding using both NinjaTrader and FXCM's Trading Station simultaneously. This can cause items like you experienced so I wanted to mention it in case it happens again. See the below link to our connection guide for more information.


        http://ninjatrader.com/ConnectionGui...nnection-Guide

        Thank you for testing!

        Comment


          #5
          Originally posted by NinjaTrader_EricB View Post
          Hello Segwin,

          Another note I wanted to mention on this topic; there are limitations regarding using both NinjaTrader and FXCM's Trading Station simultaneously. This can cause items like you experienced so I wanted to mention it in case it happens again. See the below link to our connection guide for more information.


          http://ninjatrader.com/ConnectionGui...nnection-Guide

          Thank you for testing!
          I remember this now come to think of it.

          I do run both side by side. I run FXCMs trading station in demo because I like the USDollar feed I get as it helps me trade the crosses. It also has a nice feature of being able to overlay two different currencies on one chart.

          Duly noted.

          Comment

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