A direct X error has occured...

[NinjaTrader_JessicaP]

Hello sledge and Lord Devil,


Would you please send me your log and trace files, templates, and other files, to help us reproduce this on our end?


You can do this by going to the Control Center-> Help-> Email Support.
Please reference the following ticket number in the body of the email: 1516899

Please include Attn:NinjaTrader_JessicaP in the body of your e-mail.
IMPORTANT: Please also tick all the boxes in the "Other Files" section.

[doron]

Hi

I am using NT8 B13

I replaced my graphic card and moved to B13 at the same time ( which was a mistake )

I reported in several posts about error messages I got usually when I resize a chart or move it. Those errors where related to display with SharpDx methods. And never happened to me before.

I develop a complex indicator with heavy display i.e. within my indicator I use SharpDx methods for display in a lot of places.
In order to overcome the problem I have made massive changes in my design so that all my drawing requests will be made by a call to 2-3 methods . so that all calls to sharpdx will be from those 2-3 methods. This enable me to control how I am using the sharpdx.

After doing that I made the changes as recommended by ninja support team and demonstrated in the indicator ReuseDxBrushesExample

I investigated in that almost a weak ( I told you , it is a heavy indicator …)
the good news is that after doing all that – during last 2 days all my problems are gone

The bad news is – I have no idea what was wrong as before B13 and the new card I had no errors.

Thanks everyone for the help