Stop Limit Orders Grayed Out

[sgordet]

Why are the buy stop limit and sell stop limit order entries grayed out in my right click, chart menus?

[NinjaTrader_EricB]

Hello sgordet,

Thank you for your post,

Are you able to receive real-time data on the chart you're viewing?

If so, what Data Provider and Instrument are you viewing?

We look forward to assisting further.

[sgordet]

I'm trading sim in real time using the default data providers from my Ninja brokerage commodities and Forex accounts. The graying occurs across all of the symbols.

[NinjaTrader_EricB]

Please write in to PlatformSupport[AT]NinjaTrader[com] with a link to this forum post along with the most recent log and trace files.

You will find the log file on your PC in the (My) Documents > NinjaTrader 8 > Log folder.

You will find the trace file on your PC in the (My) Documents > NinjaTrader 8 > Trace folder.