ISSUE: TD Ameritrade Connection Error

[bluueskyy]

Problem: If I have made any trades on my TD Ameritrade today account today (I use thinkorswim to make trades), I am unable to connect successfully to TD Ameritrade. I could not connect either of my linked accounts where one of the accounts had a trade in the DUST etf. I could connect successfully using a different unlinked account that did not have any trades.

Error Message: 2/3/2016 21:01 Default Error on resolving symbol DUST on connection TDA Cash, exception caught: Object reference not set to an instance of an object.

The error displays 17 times in a row before the connection completely hangs.

I using the free version of Ninjatrader 8.0.0.8 - 32 bit.

[NinjaTrader_PatrickG]

Can you send in your log and trace files so I may look in to what you are experiencing?

You can do this by going to the Control Center-> Help-> Email Support.

Please include a link to this thread and 'ATTN Patrick G' in the body.

[bluueskyy]

Log and trace files sent.