Bug [B8]: Null parameter exception (name=source) when using Save Chart Image option

[strategesis]

To reproduce:

Bring up the operate (right button) menu on a price chart.

Select 'Save Chart Image.'

Press the 'Save' button on the file dialog which appears.

[NinjaTrader_Jesse]

Hello,

Thank you for the steps.

I am not able to reproduce the error on my end, I wanted to check if you could try the following steps and email me your log and trace file after following the steps:

Exit the platform.
Start up the platform
Complete the steps needed to produce the error
Exit the platform.

This will make the log and trace split or only show the error, the highest numbered file for today would be this test so we can eliminate other items from the logs.

After doing the steps, please email me at platform support @ ninjatrader.com and manually attach the log and trace files from the date you complete this test, they will be named trace.20160111.xxxxx and log.20160111.xxxxxx

You will find the log file on your PC in the Documents > NinjaTrader 8 > Log folder.

You will find the trace file on your PC in the Documents > NinjaTrader 8 > Trace folder.


I look forward to being of further assistance.

[strategesis]

Hi Jesse,

After restarting NT8 B8, I have not been able to reproduce the problem. However, I could send you the log and trace files from yesterday when the error occurred multiple times.

[NinjaTrader_Jesse]

Hello,

Yes if you have the files from that time, please provide that to our platform support @ ninjatrader.com for further review. At the very least I could look to see if there is a specific error as to why the error was happening.

Please include ticket number 1442987 in your response and I will take a look.

I look forward to being of further assistance.