NT8 Hanging Loading Data

[globaljobber]

Hi,

NT 8 is hanging on "Loading Data...".

I'm getting fed up with my NT purchase here.

I reinstalled NT8 a week ago because I had the same issue previously. After install all worked fine until today. I also tried removing all the current Workspaces then restarting NT, but that didn't help.

I have tried turning off my Anti Virus protection, but that didn't help.
My machine is Win 10 i7, with 24GB ram and 1TB SSD hard drive. So it's not slow.
I also had the same problems before I upgraded to Win 10 and was running Win 7 a few weeks back.

I note others have had similar issues in NT 7 but couldn't see a fix.

[cls71]

Hello,

me too.

The log shows these two warning lines:

Connection to HDS server lost
Connection to IS server lost

(My datafeed is Rithmic. In NT7 the same connection works well).

Thanks.

[palinuro]

Same here with NT8 and Rithmic, no historical data and no chart updates. The DOM is working.

[lurefo]

Same Here

Updated to NT8v7 and the charts are still not updating.

[motvi]

Me too, with NT8 v 7

How can resolve?

[masterg]

NT is a POS. Pure junk.

Market is crashing overnight but I've been "Loading" for the last 2 hours now.

Unbelievable. I can't believe people buy this junk. Tradestation is 10,000 times better.

DOM and T&S are running, BUT NO CHARTS. STILL "LOADING" FOR 2 HOURS. I've cleared all the cache and restarted, but still the same problem.

[globaljobber]

Charts Started

Well, 4 hours after starting NJ charts and starting this thread, NJ is now loading - for some strange reason as I did nothing.

WASTED 4 HOURS NJ STAFF!!

I paid $1000 for this software remember!

[NinjaTrader_Jason]

Unfortunately there was an issue with the historical data server that NinjaTrader 8 uses (HDS5). The issue has been resolved. Can you please restart NinjaTrader and you should be able to connect to the historical data server again.

[motvi]

Unfortunately we can't operate the open market in Europe, and we paid 1000 $ for the plataform and every moth by the data. How can you indemnify this action?

[NinjaTrader_Jason]

Hello motvi,

Ok, so you still do not receive data, correct? Or is there a different reason that you cannot operate in European markets.

Can you please tell me to what data feed/broker you connect in NinjaTrader 8 beta and what instrument (+ expiry month) you have selected.

[aligator]

Hello motvi,

Ok, so you still do not receive data, correct? Or is there a different reason that you cannot operate in European markets.

Can you please tell me to what data feed/broker you connect in NinjaTrader 8 beta and what instrument (+ expiry month) you have selected.

Hi Jason,

I am currently "Frozen" on "Loading" on both NT7 and NT8.7, running top computers, current contracts, Rithmic data, and fast connection. It happens almost half the time on start ups and downloading just a few days of historic data.

The freezing on loading is not a new issue and frankly NT has had years to fix it. All fixes have so far been workarounds and nothing solid. Unfortunately the translation of old versions into NT8 has not fix this issue either.

Not sure about sim traders here but as a live trader it is really frustrating if/when in open positions, or helplessly watching markets and can't trade.

fwiw

[NinjaTrader_Jason]

Hello aligator,

Can you please send me your log and trace files, so I can investigate. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Att Jason, 1441355' in the subject field.