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'not responding'

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    'not responding'

    I've had NT7 for a while and it works well. But every time I load the software it takes very long--5 to 10 mins--and I get a 'not responding' message at various times throughout the loading process. Does everyone get this? Is there something I can do to stop it?

    Thank you.

    #2
    Hello,

    Thank you for your post.

    So that I may investigate please contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In the message please include a link to this forum thread and a copy of today's trace file.

    The file is located in the Documents > NinjaTrader 7 > Trace folder. I would need the 'trace.20151025.txt' file.
    KyleNinjaTrader Customer Service

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