B4 Lack of feedback on bad symbol enry to chart

[dalebru]

A short screencast is at http://screencast.com/t/FEbnWDNjF

Entering a bad symbol (TICK instead of ^TICK) seems to hang the chart for a while, with no visible feedback about what is (or is not) happening.

Thanks,
Dale

[NinjaTrader_ChristopherJ]

Hello dalebru,

Thank you for your post.

Can you please connect to your data provider and let me know if you then receive a message when TICK is selected.

[dalebru]

Hello dalebru,

Thank you for your post.

Can you please connect to your data provider and let me know if you then receive a message when TICK is selected.

1. Connected to Kinetick.
2. Selected TICK
3. Got an error dialog box: "Unable to load historical data: unknown instrument 'TICK'"

[NinjaTrader_ChristopherJ]

I have submitted your suggestion to our development team for a message to be displayed when disconnected as well and will follow up as soon as a tracking number has been assigned.

[NinjaTrader_DaveI]

I'd like to get a bit of clarification on this one, if I could, so I can be specific in logging the suggestion. The behavior that you are currently seeing comes from the existing feature of the platform automatically creating a new equity instrument when an unrecognized symbol is entered into a chart.

Since the platform would not be able to know whether you intended to create a new stock symbol, or were making a mistake, I'd like to get your thoughts on how this could be mitigated. Would you rather see an option to disable the automatic creation of a stock instrument, for example, or possibly display a popup message verifying whether you wanted to create a symbol or had just made a mistake?

[dalebru]

I'd like to get a bit of clarification on this one, if I could, so I can be specific in logging the suggestion. The behavior that you are currently seeing comes from the existing feature of the platform automatically creating a new equity instrument when an unrecognized symbol is entered into a chart.

Since the platform would not be able to know whether you intended to create a new stock symbol, or were making a mistake, I'd like to get your thoughts on how this could be mitigated. Would you rather see an option to disable the automatic creation of a stock instrument, for example, or possibly display a popup message verifying whether you wanted to create a symbol or had just made a mistake?

I had no visual feedback at all, and there was no way for me to know that I had "created a symbol."
Ideally (in my opinion) the system would pop a dialog something like "Unknown symbol - Create new one?"
Even a Log entry would be helpful, like "New Stock Symbol xxxx" created.
I just now created a symbol that way, named "TEST". I see you assume it is a Stock on the Default exchange, tick size 0.01 and RTH. All of those are just assumptions. Perhaps the user should/could be "guided" to Tools + Instruments + Edit-TEST to fix the new symbol setup.

[NinjaTrader_DaveI]

Thank you, I can see the value in something like that. I'll go ahead and log the suggestion so we can begin to track demand. (SFT-667)