NT8 may not survive after hibernation

CustomTradingSystem

Junior Member

Join Date: Mar 2013

Posts: 17
#1

NT8 may not survive after hibernation

08-25-2015, 01:21 AM

Hi Guys,

I use VM with NT8 and if I suspend machine when Playing Back then next time it may stop working. Well, charts are ticking, indicators do work, replay is continuing at 4x but most of controls do not respond or respond not properly.

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NinjaTrader_AlexC

NinjaTrader IT

Join Date: Oct 2014

Posts: 534
#2

08-25-2015, 10:44 AM

Hi CustomTradingSystem,

What VM software are you experiencing this on?

<span class="name">Alex C.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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CustomTradingSystem

Junior Member

Join Date: Mar 2013

Posts: 17
#3

08-25-2015, 11:37 AM

Vmware player. It's not 100% reproducible. NT7 has had no such issues.
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NinjaTrader_AlexC

NinjaTrader IT

Join Date: Oct 2014

Posts: 534
#4

08-27-2015, 10:55 AM

Hi CustomTradingSystem,

Can you provide me with your log and trace files from the day in which you last saw this occur?

Go ahead and send those to platformsupport[AT]ninjatrader[DOT]com. In the body of the message, type 'ATTN: Alex' and copy/paste this thread's URL.

Thanks for your report!

<span class="name">Alex C.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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NT8 may not survive after hibernation

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