I am getting an "Unhandled exception" error multiple times when I connect to IB data. I connect to Kinetick 1st then IB. I note I only get RTH last price quotes for stocks. NT8 thinks I don't have the subscription for IB but I do. I have the subscriptions for both Kinetick and IB for all the instruments in my market analyzer. There's a data communication issue with NT8 and these data feeds.
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Hello hothomas,
Thank you for your post.
You may not wish to post images or files that contain information on your account in the Support Forum.
Can you send me the trace files to platformsupport[at]ninjatrader[dot]com with this thread in reference?
Thread: "http://ninjatrader.com/support/forum/showthread.php?t=76237" -
Hello hothomas,
Thank you bringing this to our attention.
I am able to reproduce similar errors using my connections to Kinetick and IB. We will look into this matter further.Comment
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