TD Ameritrade Connection

[ghuskins]

Having trouble getting my connection to TD Ameritrade working. The indicator beside my TD Ameritrade connection stays yellow. I can connect to Kinetick with no issues. My TD Ameritrade connection in NT 7 using the same user name and password works with no problems.

[GrumpyTrader]

Exact same thing for me, except I use IQFeed. My IB connection seems to be working fine.

[Blash]

When I connect to both IB and TD Ameritrade together everything locks up and stops responding but the Control Center.....only thing to do is Terminate NT8

[NinjaTrader_DaveI]

Hello,

Thank you guys for these reports. I've seen Blash's issue first hand, and I'm currently looking further into that one. ghuskins and GrumpyTrader, can you both please send in your trace files for the day corresponding to the last time you ran into these issues, so that I can investigate further? You can find them in the C:\Users\<username>\Documents\NinjaTrader 8\trace folder, and there may be more than one trace file per day (please send them all for the day in question).

You can both send them in to platformsupport [at] ninjatrader [dot] com, and reference ticket # 1341086.

[ghuskins]

Thank you Dave for looking into this. I have just send my trace files from yesterday and today to platformsupport [at] ninjatrader [dot] com, and referenced ticket # 1341086.