Chart hangs while Loading

[cls71]

Hello,

I am testing B2.
Today is Saturday and my datafeed, Rithmic, is "closed" (I guess).
The steps to reproduce the issue are:

- I successfully connected to Rithmic.
- Open a new chart: ES 06-15, 30min, custom range from May 26 to May 28 (I already have this data in my database, I downloaded yesterday the Friday).
- The chart hangs with the message "Loading ...".

Thanks.

Edit: I restarted Ninja and solved. The log had a message "Connection to HDS server lost".

[NJA_MC]

I have seen similar situations and haven't really figured out what caused the problem. I get the LOADING.... and that is it. Almost like the chart has crashed, but I couldn't find anything in the Log/Trace files to indicator something has happened.

[NinjaTrader_PatrickH]

Hello cls71,

Thank you for your post.

Would you mind sending over your log and trace files to platformsupport[at]ninjatrader[dot]com with this thread in the subject line? - "http://www.ninjatrader.com/support/forum/showthread.php?t=74565"

[cls71]

Ok. Files sent.