Market Data Problem

FTrader

Junior Member

Join Date: Apr 2010

Posts: 5
#1

Market Data Problem

11-15-2010, 05:16 AM

Hello,

i use zen-fire data. For e.g. YM and ZN i can't get realtime ticks any more. ES and HQ are still working? Is this a known problem?

Regards!
Tags: None
NinjaTrader_ChristopherJ

NinjaTrader Customer Service

Join Date: Feb 2009

Posts: 7149
#2

11-15-2010, 06:05 AM

Hello FTrader,

Thank you for your note.

There were some changes to the symbol mapping in the beginning of October for Zen-Fire users.

Please use the steps I have provided below to resolve the issue. First please upgrade to NinjaTrader 7.0.0.23 at the link I have provided below:

Page Not Found

http://www.ninjatrader.com/webnew/download_download.htm

Next reset your instruments with the steps I have provided below:
Disconnect

Tools

Options

Data tab

Reset Instruments

Restart NinjaTrader

Remove YM and ZN from your Default list and put them back in

Connect

Please let me know if the issue persists after this procedure.

Christopher J.NinjaTrader Customer Service
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