Market Data Problem

[FTrader]

Hello,

i use zen-fire data. For e.g. YM and ZN i can't get realtime ticks any more. ES and HQ are still working? Is this a known problem?

Regards!

[NinjaTrader_ChristopherJ]

Hello FTrader,

Thank you for your note.

There were some changes to the symbol mapping in the beginning of October for Zen-Fire users.

Please use the steps I have provided below to resolve the issue. First please upgrade to NinjaTrader 7.0.0.23 at the link I have provided below:

http://www.ninjatrader.com/webnew/download_download.htm

Next reset your instruments with the steps I have provided below:

• Disconnect
• Tools
• Options
• Data tab
• Reset Instruments
• Restart NinjaTrader
• Remove YM and ZN from your Default list and put them back in
• Connect

Please let me know if the issue persists after this procedure.