Kinetick - Silver (SI) daily chart corrupted - NT7 RC1 & B22

[pfw_trader]

The daily chart from Kinetick (free EOD) seems corrupted. Attached is a snapshot of the chart.

1. E.g. many of the days in Oct 2010 are missing.
2. Of the bars that do show up, the daily range is not complete. Many bars just seem to show the closing price - not the full daily trading range.
3. In instrument manager, the Kinetick mapping for the symbol SI is blank. I changed it to "SI" and "QSI". Both result in the chart attached which has corrupt data.

Thanks

[NinjaTrader_ChristopherJ]

Hello pfw_trader,

Thank you for your post.

I have tested this on my end while connected to the Kinetick-End of Day(Free) connection and was able to populate a Daily chart of SI successfully. The correct mapping for SI and Kinetick is QSI.

Please use the steps I have provided below to delete your historical data:

• Disconnect
• Tools
• Historical Data Manager
• Edit tab
• Select SI-->Right mouse click-->Delete
• Close NinjaTrader
• Documents
• NinjaTrader 7
• Open the db folder
• Open the cache folder
• Select all files-->Right mouse click-->Delete
• Open NinjaTrader
• Connect
• Open a new Daily SI 12-10 chart

Please let me know if the issue persists after this procedure.

[pfw_trader]

Christopher,
The chart now populates correctly after following your steps. The Kinetick default mapping for Silver (SI) should be corrected as this is what seemed to have caused the 'bad data' to start with. I had a similar mapping issue with the default Gold (GC) about 3-4 weeks ago.
Thanks for your help.