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Beta 22 Kinetick GC ##-## unknown instrument error

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    Beta 22 Kinetick GC ##-## unknown instrument error

    After upgrading to beta 22 the symbol GC ##-## (daily chart) creates an error when used with the free Kinetick EOD feed. It used to work for beta 21 and below. Message is "Error on loading chart for 'GC ##-## Nymex'. Unable to load historical data. unknown instrument.

    1. I have tried adding the instrument mapping of "@GC" for Kinetick in the instrument manager - this does not help.
    2. I have changed the exchange from the default "Nymex" to "Globex" - this does not work either.

    #2
    Hi pfw_trader,

    Thank you for your post.

    Please input 'QGC' (without quotes) under the Kinetick symbol map for Gold Futures. You will want to also make sure that you are using Nymex as the exchange.

    Please let me know if you need further assistance.
    MatthewNinjaTrader Product Management

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      #3
      Thank you Matthew. This worked. I assume the default mapping will be fixed on next release?

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        #4
        Thanks for letting me know that did the trick

        I am unsure in which release the default mapping will be corrected, but it should be moving forward shortly.

        Please let me know if you have additional questions.
        MatthewNinjaTrader Product Management

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