Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Can't shut down NT

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Can't shut down NT

    Strange problem tonight. Went to shut NT down and I keep getting an error after the 'Save Workspace' confirm.

    The error window has the standard 'NinjaTrader has detected a problem and needs to shut down...' Doesn't matter what I click on the save workspace confirmation.

    #2
    Hello Day Trading Fool,

    Thank you for your post.

    Please send us your most recent Log & Trace files so we can see if there are any errors taking place in the background.

    These files can be found in the (My) Documents folder in the following folders:
    1. NinjaTrader 7 > Trace > trace.YYYYMMDD.txt
    2. NinjaTrader 7 > Log > log.YYYYMMDD.txt

    Make sure to attach these text (.txt) files to your response/email and send to support AT ninjatrader DOT com.

    Thank you,
    ChipNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CaptainJack, 05-29-2026, 05:09 AM
    0 responses
    265 views
    0 likes
    Last Post CaptainJack  
    Started by CaptainJack, 05-29-2026, 12:02 AM
    0 responses
    169 views
    0 likes
    Last Post CaptainJack  
    Started by charlesugo_1, 05-26-2026, 05:03 PM
    0 responses
    171 views
    1 like
    Last Post charlesugo_1  
    Started by DannyP96, 05-18-2026, 02:38 PM
    1 response
    259 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 05-11-2026, 05:56 AM
    0 responses
    210 views
    0 likes
    Last Post CarlTrading  
    Working...
    X