Hello.
I am sure when I tell you my issue the first response you will suggest is for me to click on my trades tab and click on the ADVANCED button and make sure I have the correct fields selected to filter my trades and check my dates. Let me assure you before I explain the issue that THIS IS NOT the cause of the problem.
Trading today..executing a strategy on a live account I have three trades...all transpired correctly and the trades were shown properly on my account performance | trades tab.
The fourth trade executed and I received an error message from Mirus:
"Order Management System Rejected request affected order: Sell 1 Stop Limit @ 74.25 x 74.05"
This message was displayed in a POPUP dialog At that point I simply flattened the order as I was not clear what was happening and looked on my Control Center Stats ...Hit GENERATE ...and noticed that the entire fourth TRADE NOT listed on my stats...although it is charted on my account ...and posted to my BROKERAGE ACCOUNT.
I am sending LOGS TRACES and EXECUTIONS to support email.
Also posting images here.
In addition another point... I REALLY wish you would not pop these messages up ... or at least made them NON MODAL..or give us SOME OPTION... I strongly suggest that this is why we have the ALERTS window!..please add this to your suggestions for NinjaTrader. Having to close these modal dialog windows creates more issues than they will ever solve or prevent ..If I select "Show only in alerts window" make me click ..I understand that I could miss important messages from my broker and that it is extremely not suggested..or even sign a disclaimer ... but please let us not pop them up in modal dialogs ...
I am sure when I tell you my issue the first response you will suggest is for me to click on my trades tab and click on the ADVANCED button and make sure I have the correct fields selected to filter my trades and check my dates. Let me assure you before I explain the issue that THIS IS NOT the cause of the problem.
Trading today..executing a strategy on a live account I have three trades...all transpired correctly and the trades were shown properly on my account performance | trades tab.
The fourth trade executed and I received an error message from Mirus:
"Order Management System Rejected request affected order: Sell 1 Stop Limit @ 74.25 x 74.05"
This message was displayed in a POPUP dialog At that point I simply flattened the order as I was not clear what was happening and looked on my Control Center Stats ...Hit GENERATE ...and noticed that the entire fourth TRADE NOT listed on my stats...although it is charted on my account ...and posted to my BROKERAGE ACCOUNT.
I am sending LOGS TRACES and EXECUTIONS to support email.
Also posting images here.
In addition another point... I REALLY wish you would not pop these messages up ... or at least made them NON MODAL..or give us SOME OPTION... I strongly suggest that this is why we have the ALERTS window!..please add this to your suggestions for NinjaTrader. Having to close these modal dialog windows creates more issues than they will ever solve or prevent ..If I select "Show only in alerts window" make me click ..I understand that I could miss important messages from my broker and that it is extremely not suggested..or even sign a disclaimer ... but please let us not pop them up in modal dialogs ...
Attached Files
Comment