What Does This Mean

[mjc4118]

I could not figure out why my strategy was not taking any trades and why my signals were not executing...the chart was drawing ...so I assumed I was receiving price data..as the chart and strategy were on the same interval .. ..I received NO POPUP windows ...and considering that the error below is a super critical error when PROFITABILITY is concerned I would think that this would be a good spot for a pop up window if there ever was one ....

It would be very helpful to know what caused this and how to prevent it.....

**NT** Strategy 'DivNew/e08a48729550457e878107a549d73ea1' lost price connection but will keep running.
**NT** Strategy 'DivNew/e08a48729550457e878107a549d73ea1' lost price connection but will keep running.
**NT** Strategy 'DivNew/e08a48729550457e878107a549d73ea1' lost price connection but will keep running.
**NT** Strategy 'DivNew/e08a48729550457e878107a549d73ea1' lost price connection but will keep running.
**NT** Strategy 'DivNew/e08a48729550457e878107a549d73ea1' lost price connection but will keep running.
**NT** Strategy 'DivNew/e08a48729550457e878107a549d73ea1' lost price connection but will keep running.
**NT** Strategy 'DivNew/e08a48729550457e878107a549d73ea1' lost order connection but will keep running.
**NT** Strategy 'DivNew/e08a48729550457e878107a549d73ea1' lost price connection but will keep running.
**NT** Strategy 'DivNew/e08a48729550457e878107a549d73ea1' lost price connection but will keep running.

[mjc4118]

Control Center Connection Monitor in lower left ... was always GREEN ...

[NinjaTrader_Bertrand]

Mark, connections can consist internally of two parts, a price and order server one. Normally this should show you an orange, ambivalent status then in the CC - can you please fwd me logs / trace from today to check into?

You can directly monitor OnConnectionStatus() in your scripts to include it in the NS code.

[foxthorn]

Was there ever a resolution to this issue?
I am seeing the same type of messages in the Output window for running strategies. Lost order connection and lost price connection.

I saw the message update the output window at the same time that the connection status in the Control Center remained Green. Was using NT7 B22 with Zenfire.

Is this a known issue or bug? If the connection really was lost why did the Control Center not signify the same condition?

Thanks,

[NinjaTrader_Bertrand]

foxthorn, unfortunately there was never an issue reproduced / detected - how long was your connection lost?

[foxthorn]

Well that depends on what you mean by "Connection Lost" ... as I said, the connection status in the Control Center never said it lost connection. As for the output window I saw it indicate disconnect but did not see any message indicating a reconnect. I did eventually restart the strategy to be sure it was connected.
I let the same strategy run on a sim account overnight last night and it did not generate any disconnects.

Anyway I guess at this point take note that at least a couple people have reported this and it's not easily reproducible. Perhaps someone on your end could investigate where/how a case could be where a disconnect would get reported to the output window but not in the Control Center window.

Thanks,
Fox

[NinjaTrader_Bertrand]

Thanks for clarifying Fox, we'll look into that scenario - thanks for the input.

[NinjaTrader_Bertrand]

Well that depends on what you mean by "Connection Lost" ... as I said, the connection status in the Control Center never said it lost connection. As for the output window I saw it indicate disconnect but did not see any message indicating a reconnect. I did eventually restart the strategy to be sure it was connected.
I let the same strategy run on a sim account overnight last night and it did not generate any disconnects.

Anyway I guess at this point take note that at least a couple people have reported this and it's not easily reproducible. Perhaps someone on your end could investigate where/how a case could be where a disconnect would get reported to the output window but not in the Control Center window.

Thanks,
Fox

Fox, could you please email me your logs / traces via Help > Mail to Support for a review?

[foxthorn]

OK ... logs sent.

Thanks!