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All charting quit working.

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    All charting quit working.

    None of the charting works with any instrument, even in simulator mode. The doms seem to work fine as does chart trader. The drawing tools also don't work. I have reloaded nt7 b20 many times with no luck, I cleared all the old settings and data out of My Documents\NinjaTrader 7.Totaly uninstalled nt7 , also made sure NinjaTrader 7 folder was removed from Program Files(x86).

    #2
    Hello schroedray,

    Thank you for your post.

    For this issue please send us your Log & Trace files.

    You can find these in your My Documents folder in the folders: (see screenshot for an example)

    1. NinjaTrader 7 > Trace > trace.2010MMDD.txt

    2. NinjaTrader 7 > Log > log.2010MMDD.txt

    Just attach the two text files to you email & send it to support AT ninjatrader DOT com

    Once we receive them we will evaluate & try to understand what is going on.
    Attached Files
    ChipNinjaTrader Customer Service

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