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NT 7 Crashes

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    NT 7 Crashes

    My NT 7 is now hanging at the Control Center and then displaying a shutdown dialog every time I load the software.

    I've repaired and also uninstalled and then reinstalled the software. Still get the same hang and crash at the control center. I think it loads fine, then tries to load the default workspace and then crashes. But would it even have a default workspace of any significance after a reinstall?

    Any help is appreciated. Thanks.

    #2
    Hello,

    Thank you for your forum post.

    Can you please send a note to support at ninjatrader dot com and reference this forum post with ATTN: Brett in the subject line and include the following 2 files as attachments.

    You can find these files at the following locations, please attach these to a return email:

    Start Menu--> My Documents--> NinjaTrader 7--> Trace--> trace.20100907 for today. (trace.yyyymmdd for any other date)

    Start Menu--> My Documents--> NinjaTrader 7--> Log--> log.20100907 for today. (log.yyyymmdd for any other date)

    I look forward to assisting you further.

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