Static SuperDOM

[suprsnipes]

Hi,

I am using NT 7 Beta 20 and I am experiencing the following problem very frequently.

On loading NT the application has no issues. I can load any new item except when I attempt to load the Static SuperDOM the program automatically shuts down.

Firstly are any other users experiencing this issue.
Secondly how can I fix this?

Regards,
suprsnipes

[NinjaTrader_Brett]

Hello,

Thank you for your forum post.

I have not personally seen any reports of this specific issue. However I will need to investigate this to see what is occuring. Can you please send your log and trace files by going to Control Center->Help->Mail To support in NinjaTrader 7 and also reference this forum post.

I look forward to assisting you further.

[suprsnipes]

Hi,

Thanks for the reply.

Since my post I uninstalled NinjaTrader from my PC and installed a fresh copy which solved the issue.

Regards,

[NinjaTrader_JoshP]

suprsnipes,

In the future, if you could, preserve all your files and settings before uninstalling we would greatly appreciate that so we could attempt to reproduce the cause on our end and iron out any bugs if we are able to isolate any. Thanks.