Blue screen after order execution

[Harry]

Just had my second genuine blue screen this year (complete PC crash, foto shown below).

It was triggered by NinjaTrader 7.0.0.20, when a target order (part of OCO) was executed.

I think that the problem is related to the audio driver, so it might have been created by the voice confirming execution of the order. I have never had any similar problem before, so I cannot comment on it. My PC is a Dell server, all drivers updated as necessary.

Any ideas, how to avoid this?

Last lines from the trace file (just to show where it stopped, there is no error message)

2010-08-18 09:48:35:593 (Interactive Brokers) IB.OrderRequest.ProcessOpenOrders: id='683378665' orderId=8937 quantity=2 lmtPrice=6197 auxprice=0 account='DU20650'
2010-08-18 09:48:35:593 (Interactive Brokers) IB.OrderRequest.Process: id='683378665' state='Submitted' filled=0 price=0 / Order='683378665/DU20650' Name='Target1' State=Accepted Instrument='FDAX 09-10' Action=Sell Limit price=6197 Stop price=0 Quantity=2 Strategy='(null)' Type=Limit Tif=Day Oco='f0ae8fc5-5f47-490f-8db6-222d942d3aa7' Filled=0 Fill price=0 Token='e7ad7fff8a1b43a6ba1ae0279f8086c1' Gtd='01.12.2099 00:00:00'
2010-08-18 09:48:35:593 (Interactive Brokers) Cbi.Connection.ProcessEventArgs.OrderStatusEventArgs: Order='683378665/DU20650' Name='Target1' New state=Working Instrument='FDAX 09-10' Action=Sell Limit price=6197 Stop price=0 Quantity=2 Type=Limit Filled=0 Fill price=0 Error=NoError Native error=''
2010-08-18 09:48:35:593 (Interactive Brokers) Cbi.Order.Update1: oldid='683378665' Order='683378665/DU20650' Name='Target1' New state=Working Instrument='FDAX 09-10' Action=Sell Limit price=6197 Stop price=0 Quantity=2 Type=Limit Filled=0 Fill price=0 Error=NoError Native error=''
2010-08-18 09:48:35:593 (Interactive Brokers) Cbi.OrderStatusEventArgs.Process: Order='683378665/DU20650' Name='Target1' New state=Working Instrument='FDAX 09-10' Action=Sell Limit price=6197 Stop price=0 Quantity=2 Type=Limit Filled=0 Fill price=0 Error=NoError Native error=''
20 

[NinjaTrader_Jason]

Hello Harry,

Unfortunately I am not sure how to avoid it. Are you saying that subsequently each time an OCO order is executed and the sound is triggered, it causes the blue screen again?

I suggest to troubleshoot the blue screen error with Windows. For example, please see the information at the link below to troubleshoot it.

http://support.microsoft.com/kb/216206

[NinjaTrader_Dierk]

Harry,

Blue screen is an indication of a corrupted system. Since NT is .NET (=managed code), it's close to impossible to produce a blue screen by a coding bug (never say never, but you get the idea).

Also: the blue screen message indicates there is some issue with a driver which would confirm your suspect about your audio driver

[mrlogik]

Harry,

I would disable all sounds in the NT options, as well as any PlaySound / C# equivalent function that plays a sound and see if the problem persists. As you said, its likely related to your audio driver

[Harry]

I believe that it is not related to NinjaTrader, it is a 1-in-a-million event, cannot reproduce, and it has never happenhed so far. It is sound driver related, so only option would be to switch off the sounds.

Harry,

Blue screen is an indication of a corrupted system. Since NT is .NET (=managed code), it's close to impossible to produce a blue screen by a coding bug (never say never, but you get the idea).

Also: the blue screen message indicates there is some issue with a driver which would confirm your suspect about your audio driver